Money Back Guarantee

What happens when I make a purchase on Artmotion?

  • A customer visits and places an order
  • The customer pays the seller directly via PayPal
  • Artmotion inform the seller about the sale
  • The seller confirms the payment with PayPal
  • The seller ships directly to the buyer via qualified carrier




Don’t receive your order? Get your money back, it’s that simple.


Our Artmotion Money Back Guarantee applies to virtually everything on our site, and there’s no extra fee for coverage. Follow these steps to get your refund.



  • Support ticket

Open a new support ticket to seller.

  • Contact the seller

If your item hasn’t arrived or isn’t as described, first try to contact the seller via “support” button and create a ticket to seller or “contact vendor” button to mail. Our sellers normally work with buyers to quickly resolve any issues, but if you can’t agree on a solution.


  • Not resolved? Let us know.

If you’ve talked to your seller and the issue still isn’t resolved, you can Report the seller to Artmotion.


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